A: Our goal is to lessen the anxiety of gift shopping for you. That's why we provide the following suggestions if you're having trouble deciding which style would be best for your special someone:

• Find a few styles you like and send an email to a close friend or family member for a second opinion. Just click on the "email a friend" link on each page and they can write you back with their thoughts.
• Purchase the starter bracelet for the style you think she'll like. If, within 30 days, she decides she'd like a different style, you may return it and purchase the one she likes better.
• While you're out together, make an excuse to go to a local jeweler-you need your ring cleaned, your watch needs a new battery, etc. Browse the cases with her and see what she reacts positively to-white gold or yellow, open design or solid, curvy lines or straight, modern or classic. Make mental notes. Visit our site to find the best match. If you still need help choosing a style, email us her preferences and we'll make a suggestion.

A: The carat weight of diamonds used in Start-to-Finish's links are 7 point and 10 point, or .07 and .10 of a carat, respectively.

A: Each link is made of white or yellow 14k gold.

A: A snake chain is a flexible, tubelike bracelet with a wavelike pattern. Ours serves as a gold-filled, temporary placeholder for links. Portions of the snake chain the length of your link are removed each time a link is added until there is no more chain, only a solidly constructed link bracelet.

A: Start-to-Finish's diamonds are G-H color and all are good cuts ranging from SI1 (at minimum) to VVS2. For a complete discussion, check out Diamond Education 101.

A: Diamonds range from 2.7 to 3 millimeters in diameter. The number and size varies by style so check the individual product descriptions.

A: No, diamond certification is for the big daddies—over a carat, for instance. At this size, it's not necessary.

A: The manufacturer has a 3-part quality control inspection process to ensure that each item is in mint condition before it is shipped to you. Along with your purchase, you also receive the manufacturer's 30-day warranty.

A: No building, no rent, no sales associates, no problem.

A: All jewelry prices everywhere change based on the exchange rate of gold and diamond prices.

A: When the manufacturer adjusts prices, so do we. We try to keep our products as affordable as possible while remaining profitable, like all good businesses.

A: DiamondLinkBracelets.com permanently adds links to your bracelet. To purchase a new link and have it installed, here’s what to do:

• Select the bracelet style from the online store, choose "Single link, installed" as the Product Type, and add to cart.
• Once you’ve checked out, print a copy of your receipt for inclusion with your bracelet.
• Prepare shipment per Mailing Details in the User’s Manual.
• Send to DLB Fulfillment Center, P.O. Box 43843, Birmingham, AL 35243. (Yes, it’s that easy.)

A: Hmmm, it depends. If you want the warranty to be effective, best to have us add the link. If you want to order a separate link, you can, but you should have a professional jeweler install the link. They will have the proper materials and experience for correct installation. They may also charge you. You'll need to select the "Single link, uninstalled" product category within the store.

A: Please follow the instructions in the manual. Here’s a quick recap:

• Make sure the safety is in the “up” position, tucked away inside the clasp
• Slip the D-ring onto the arm of the clasp, close to the safety
• Ensure that the D-ring is not nestled in one of the two grooves
• Snap the clasp gently in place, but if you notice any resistance, take it from the top again!

A: We carry both seven and eight inch bracelets (referred to as size 7 and 8 on the site). If you need a custom size adjustment, please contact us.

A: There are 4 options here:

• Secret Agent Style: Armed with a miniature tape measure or other device, slip into her jewelry box undetected. Scan items for a bracelet or watch with a clasp (not a bangle). Observe its position carefully so as to return it exactly. With a gloved hand, extract the item, lay it on a flat surface, measure, and return. If the item is more than 7", you will need a size 8 and will need to have it cut down; otherwise size 7 will do. Remove glove and nonchalantly return to the soiree.
• The Meticulous Method: This requires recipient participation but ensures an exact decision. If you have a flexible measuring tape as used for sewing, use that and wrap it around to a comfortable spot to find the measurement. Otherwise, take a piece of string, twine, or ribbon and place it loosely around her wrist. Let both ends hang down to where they meet to where she is comfortable wearing it. Cut the cord at that point, lay it on a flat surface, and measure. If the item is more than 7", you will need a size 8 and will need to have it cut down; otherwise size 7 will do. What you do with the rest of the roll is up to you.
• The "Fuh-get-About-It Way": Order a 7" (the most popular size) and forget about it. Make arrangements to return it within 30 days if it doesn't work out.
• The Minimalist Approach: Order a single link and present that as a gift, to keep the element of surprise. Then, follow the Meticulous Method post-gifting.

A: Not to worry! Email us with the exact measurement and the style you want.

A: No problem! Simply complete our return form to obtain a Return Authorization number and exchange it within 30 days of purchase. Include the exact measurement in the space provided for details regarding your return. Be sure to print and include your confirmation page with your shipment.

A: This is an easy fix. Any local jeweler should be able adjust the size of the snake chain for you at no charge. The manufacturer has recommended jewelers listed here. If you'd like us to do it for you, no problem. Complete the return form and include the exact measurement in the space provided for details regarding your return; we'll hook you up with detailed instructions via email. Be sure to print and include your confirmation page with your shipment.

A: Care instructions are simple: Treat it like the fine jewelry item that it is! This means every 6 months you should clean it and have it inspected by a professional jeweler to ensure diamonds are snug and secure. Each time you send your bracelet to add new links, we will check the diamonds.

In addition, DO NOT:

• wear it in the shower
• Do dishes with it
• Clean with any harsh chemicals while wearing it
• Wear it all day, everyday whereby any of the above situations are likely

We want you to love and cherish your bracelet for many years to come and these guidelines will help you to do just that! More information is provided in the user's manual provided at the time of purchase.

A: Yes! GoDaddy provides SSL certification for information submitted on our online store. Our website is also secured by SSL.

A: Please see our Privacy Policy.

A: If you have a local jeweler you trust, who makes all your gift buying needs easy, has skilled bench jewelers in store, takes care of you and your items, and makes you feel like a million bucks without spending anywhere near as much, you should absolutely buy from that store. If someone in your family owns a jewelry store, you should certainly buy from them too.

A: Someone in your family does not own a jewelry store and you want to feel like a million bucks without spending anywhere near as much or leaving your computer. You understand online shopping is secure, and you prefer the convenience and no-pressure sales. You've read our site and feel like we can make gift giving easier. You know you'll be taken care of with our warranty, expert installation, special occasion reminders, and routine cleaning and inspections.

A: If you buy your starter bracelet from us, always, always buy additional links from us and have them installed by us. Otherwise, the warranty isn't valid. If you like to live on the edge, however, we won't stop you.

A: Your starter bracelet will ship the day after your order is placed and should arrive within 3 days.

A: Please allow 2 weeks for delivery.

A: You can get a single link in 2-3 days.

A: We recommend enclosing it in the little pouch we sent it in, but that's about it. Detailed shipping instructions are provided in the manual.

A: Bookmark our site and visit often. We always put specials on the home page so you know just how to save. Or, sign up for our communications and you’ll always be aware of new specials!

A: When you purchase a bracelet from us, you receive an email inviting you to register it by submitting a form. There's a handy section on the form that allows you to opt in to receive email reminders around holidays and special dates. When you enter this information, we email you with a link to your bracelet style so all you have to do is click to begin the reorder process! You can opt out of these reminders at any time by clicking the Unsubscribe link in the footer or emailing us directly with your particular request at customerservice@diamondlinkbracelets.com. We're CAN-Spam compliant.

A: Aw shucks. Some say it's because we know how we like to be treated when we shop. Others say we got it from our mamas.